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Shipping and Handling
I attempt to ship your order as soon as possible after it is received. Usually three business days
or less. Summer is a particularly heavy demand season for cooling products, delays may occur during the hot months due
to product availability.
I will inform you by email when your order has shipped. Any available tracking information
will be included at this time.
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Returns
My aim is for complete customer satisfaction. If you are not completely happy with your purchase, I want
to hear about it. Let me know if something is wrong and I will do what I can to make it right.
If you
wish to return an unused item, be aware that there will be a 25% fee for restocking and you will
have to pay shipping and insurance costs for any return.
I'll process any refunds as quickly as I am able.
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